Then, I'll email back to confirm I have the items, with prices and shipping costs, or to ASK OR ANSWER QUESTIONS. WE PROVIDE EMAIL DISCUSSION, this is not a "click to order" site. When I know what you want, and I have your FULL SHIPPING ADDRESS, I can provide a "quote" - prices plus shipping and payment instructions. PRINT that email quote, postal mail it with a CHECK OR MONEY ORDER (no credit cards, no PayPal) to my address as given, and I'll ship when received! That's how to order. MY EMAIL ADDRESS is linked here.
The questions answered below and that description have have links to details on another page.
Outside the United States?
I'm in the USA. Payment for non-US orders must be in specific forms of payment. Follow this link for instructions. I must have your city/country before you order. Orders to outside the USA are almost always shipped by US Mail - believe it, it works and it's cheaper.
IN A HURRY? Need something immediately?
First, read the instructions at the top of this page. Sorry, we probably can't work FAST. No credit cards, no phone orders, we only ship after payment is recieved by mail, FedEx, etc. Check these terms for the expedited services we DO offer, at extra cost, and if you get payment to us quickly.
Where is my postal or email address?
MY EMAIL ADDRESS is linked here. You'll get MY MAILING ADDRESS with my quote, AFTER we confirm your order, after I get your shipping address. That's what it says above.
How to pay?
WE DO NOT TAKE CREDIT CARDS OR ONLINE PAYMENTS, we take checks or money orders. Look at our payment notes for details. If you are ordering from outside the United States, terms of payment and shipping are different - please follow this link and check my terms.
Why do I need YOUR ADDRESS?
If you want a quote, or to order, I need it so I'll know what it costs to ship. Shipping depends on weight and DISTANCE. OK? If you don't want to give your address yet, I need your city/state/zip or city/country for ESTIMATES. But I need a full address before you get a confirmed QUOTE - prices with shipping and payment instructions.
Prices and condition of items?
Both are usually listed with item descriptions on my Web pages. Some items say "ask" or "make offers"; we'll provide a price if you ask. Condition of items is in the Web page description, but most are good, used, tested; some are unused and new. Condition of items is briefly discussed at that link.
Shipping?
We usually ship by postal mail, or FedEx ground; AFTER we get payment. I ship from New Jersey, USA. Check our shipping notes
for details.If you are ordering from outside the United States, terms of shipping are different - please check those terms.
IMMEDIATE shipping?
That will cost you extra. That's for the higher cost of express shipping, the higher cost of express mail to pay me, and I charge an expediting fee. Most of my customers save money by not requiring this level of service. Check these terms for expediting services.
Only want an estimate?
I MUST HAVE at least your city/state/ZIP or country/city, and what you want specifically. Distance and weight determines shipping costs, that's how shipping companies charge ME, that's why I need that info.
Other ordering questions?
Look at the detailed ordering description or at the specific hints listed below that section.
Technical questions?
The tech section has some comments and some links to my general Web pages with some common questions.
Ordering MANUALS? Want to GIVE ME or SELL ME something? Want to PHONE? Shipping costs If you are ordering, READ "How To Order" above first to save YOUR time! **TELL ME YOUR CITY/STATE/ZIP OR CITY/COUNTRY IF YOU WANT TO ORDER SOMETHING!** - so I can tell you likely shipping costs. Email your order or inquiry to
hjohnson@retrotechnology.com. IF YOU DO NOT HEAR FROM ME IN A DAY OR TWO, or if your email BOUNCES, use my BACKUP at hjohnson@retrotechnology.info. Do NOT email both addresses at once.
I am Herb Johnson, in New Jersey, USA. You'll get my mailing address with my quote when I know what you want and where to ship it, that's what my "how to order" instructions at the top of this page tell you, but READ THEM anyway.
Questions? To order? In a hurry? READ "How To Order" above and save time.
My manual copy service fee is 20 cents a page plus postage and handling, unless the specific document in question has a copy price on it or is offered as an original. When you tell me which documents you want, I will provide a quote accordingly with price and shipping. I need your full shipping address to provide a quote.
check this info first.
Email me instead. IF YOU WANT TO EMAIL ME, my email address & other contact info is is linked here. But if you want to order, read the brief ordering info above first.
shipping outside the US
References:
Copies of manuals:
Expedited orders and shipping:
Pickup of orders:
Tech info, advice:
Other Web links:
Your privacy
No reply from me? your email bounce?
Condition of items
Invoices, Purchase Orders:
Warrenty:
Problems with orders or items recieved:
Delays in ordering:
Delays in delivery:
Fitness for use:
Liability:
request my Employer Identification Number (EIN)?
If you want to SELL ME or GIVE ME your items...
Payment from customers outside the United States
Contact, Email Address
March 2010 - My responses will be delayed and I will limit orders taken during March 2010. This is because of a difficult February from snow, and some travel plans. - Herb Johnson.